Anti-Spam Policy

Last Updated: June 2026

Soft Tech Group is committed to responsible email practices and maintaining the highest standards of email compliance, deliverability, and recipient trust.

Our Commitment

Soft Tech Group strictly prohibits spam, unsolicited bulk email, and abusive messaging practices.

                    
                    We only permit email communications sent to recipients who have provided consent, have an existing business relationship with the sender, or otherwise expect to receive such communications.
                

This Anti-Spam Policy applies to all users, customers, partners, and organizations utilizing Soft Tech Group's Enterprise Email Platform and communication services.

Permission-Based Email Requirements

Users of our platform must ensure that recipients have:

Explicitly subscribed or opted in to receive communications
Registered for products, services, events, or newsletters
Established a business relationship with the sender
Requested information or communication from the sender

                     
                    Users may not send emails to individuals who have not provided appropriate permission.
                

Prohibited Activities

The following activities are strictly prohibited across Soft Tech Group's platform:

Purchased or Rented Lists

Users may not upload, import, purchase, rent, borrow, or otherwise acquire third-party email lists.

Scraped Contacts

Users may not send email to addresses collected through:

Website scraping
Data harvesting
Automated collection tools
Public directory extraction

Unsolicited Bulk Email

Mass email campaigns sent without recipient consent are prohibited.

Deceptive Practices

Users may not:

Use misleading subject lines
Impersonate individuals or organizations
Falsify sender information
Conceal the origin of messages

Illegal or Harmful Content

The platform may not be used to distribute:

Malware Phishing campaigns Fraudulent content Illegal products or services Harmful or deceptive communications

Unsubscribe & Complaint Management

All marketing or promotional communications must include a clear and accessible unsubscribe mechanism.

                     Soft Tech Group honors unsubscribe requests promptly and maintains suppression systems to prevent future delivery to opted-out recipients.
                

Bounce and Complaint Management

Our platform actively monitors:

Hard bounces Soft bounces Spam complaints Delivery failures

Recipients associated with repeated delivery failures or complaints may be automatically added to suppression lists to protect sender reputation and email ecosystem health.

Monitoring and Enforcement

Soft Tech Group continuously monitors platform activity to detect abuse, suspicious behavior, excessive complaint rates, and policy violations.

Violations of this Anti-Spam Policy may result in:

Temporary suspension of sending privileges Permanent account termination Removal of customer access Reporting to service providers or relevant authorities

Compliance Standards

Soft Tech Group supports industry best practices and compliance requirements including:

Permission-based email principles Sender reputation protection Complaint management Suppression list management Responsible email delivery practices

Reporting Abuse

If you believe you have received spam or abusive communications through our platform, please contact:

Abuse reports & investigations:

abuse@softtechgroup.io

We investigate all reports and take appropriate action where necessary.

Soft Tech Group
https://softtechgroup.io

support@softtechgroup.io